Digital Restaurant Loyalty Card: Increase Your Recurring Sales by 30% Without App
Updated 2026-08-25
Your regular customers don't come back often enough. You spend hundreds of euros on paper cards that end up in the trash. And your SMS campaigns cost a fortune for an uncertain result. Thousands of restaurateurs experience this observation every day. However, a simple and modern solution exists.
The digital restaurant loyalty card transforms your smartphone into a powerful loyalty tool. Your customers scan a QR code at checkout, their card instantly appears in Apple Wallet or Google Wallet, and you gain loyal customers effortlessly. Let's discover together how this technology can transform your turnover.
Why the paper loyalty card no longer works
80% of paper maps end up in the trash
The figures are clear. According to sector studies, more than 80% of paper loyalty cards distributed in restaurants are never used. Your customers lose them, forget them or throw them away. Each printed card represents a cost, but above all a lost recurring sales opportunity.
Zero usable customer data with paper
With a paper card, you know nothing about your customers: neither their first name, nor their telephone number, nor their spending habits. Impossible to follow up with them, wish them on their birthday or send them a personalized offer to fill your empty services.
The hidden cost of printing and replacing
Between printing, distributing and replacing lost cards, a restaurant spends on average between €500 and €2,000 per year. A recurring budget that generates no measurable return.
Environmental impact
In France, more than 10 million paper cards are thrown away each year. Your customers, increasingly sensitive to eco-responsible approaches, appreciate the disappearance of unnecessary cardboard.
80% of paper maps are thrown away or forgotten. Switching to digital pass in Apple & Google Wallet removes 100% of printing fees and opens a free direct channel on the customer's lock screen.
The modern solution: Apple Wallet and Google Wallet directly on your smartphone
How it works in 3 simple steps
- 1. The customer scans the QR code displayed on your counter or presented by your team during payment.
- 2. The card is instantly added to Apple Wallet or Google Wallet, without any apps to download or passwords to remember.
- 3. Rewards accumulate automatically at each checkout thanks to the merchant scan.
The QR code at checkout: zero friction, zero training
The QR code does all the work. Your servers do not need complex training: a quick gesture is enough to present the QR code to the customer during checkout.
Why your customers love: No apps to download
The main obstacle to digital loyalty remains downloading a dedicated application. Your customers already have too much. With DimaCard, the card slips directly into the Wallet already present on all iPhones and Android smartphones.
The 5 concrete business benefits for your restaurant
- Free and unlimited push notifications: unlike SMS billed between €0.05 and €0.15 per sending (i.e. €300 to €800 per month for 500 customers), Wallet push notifications are 100% free with an opening rate greater than 90%.
- Automatic reminder of inactive customers: DimaCard detects customers who have not returned for 15 or 30 days and sends them a personalized offer. Our restaurateurs recover on average 25% to 28% of their lost customers.
- Google review boost with gift wheel: a fun animation invites your satisfied customers to leave a 5-star review on Google, multiplying your positive reviews by 3.
- Integrated referral program: your regulars become your ambassadors by sharing their unique connection, attracting new guests.
- Anti-fraud security dynamic QR code + PIN code: each card is tamper-proof and each checkout is time-stamped and secure.
Detailed comparison table: 18 criteria to decide with peace of mind
Here is the complete point-by-point comparison between DimaCard and traditional restaurant loyalty solutions:
| Criterion | Hey Pongo | DimaCard |
|---|---|---|
| Application to download | ✓ Yes | ✕ No |
| Card in Apple Wallet | ✕ No | ✓ Yes |
| Card in Google Wallet | ✕ No | ✓ Yes |
| Installation cost | Varies | Free |
| Tablet required | ✓ Yes | ✕ No |
| Cash change | Possible | ✕ No |
| Paid SMS | €0.09 / SMS | Included |
| Unlimited push notifications | ✕ No | ✓ Yes |
| Annual cost for 300 shipments/month | €324 + subscription | €468 all inclusive |
| Contractual commitment | 12-24 months | No commitment |
| Cancellable at any time | ✕ No | ✓ Yes |
| Anti-fraud QR code + PIN | ✕ No | ✓ Yes |
| Google Review Boost | Paid option | Included |
| Integrated sponsorship | ✕ No | ✓ Yes |
| Automatic restarts | Paid option | Included |
| Export of customer data | Limited | Unlimited |
| Migration support | ✕ No | Free |
| Monthly price | Varies | €39 / €59 / €99 |
DimaCard works independently of your POS system, with no hardware to purchase, no commitment and 100% free and unlimited push notifications.
Concrete examples and quantified case studies
Fast food: +32% loyal customers in 3 months
Jean-Marc, manager of a fast-food restaurant in Lyon, deployed DimaCard in March 2026. In three months, he recorded a 32% increase in his loyal customers and his recurring turnover increased by 18%, without slowing down counter service.
Pizzeria: recovery of 28% of lost customers
Pizzeria Bella Vita in Marseille has activated the automatic restart after 15 days of inactivity. Result: 28% of inactive customers returned within 30 days, with an average basket 15% higher than average.
Gourmet restaurant: birthday offer and +18% reservations
L'Atelier des Saveurs in Bordeaux has set up an automatic birthday offer. Recurring table reservations increased by 18% in four months.
Return on investment (ROI) calculator
Let's take a restaurant with 500 loyal customers and an average ticket of €25. With DimaCard, by increasing the return rate by only 20%, this represents 100 additional visits per month, or €2,500 in additional monthly turnover (€30,000/year).
Compared to the cost of the Premium subscription at €59/month (€708/year), the return on investment exceeds 4,000%. From the first lost customer recovered, the subscription is fully profitable.
How to set up your loyalty card in 10 minutes flat
- Step 1 — Create your account and configure your program (ex: 10 tampons = 1 free coffee or dessert).
- Step 2 — Personalize your card in the colors of your establishment with your logo and your visuals.
- Step 3 — Download and print your counter or table easel QR code.
- Step 4 — Present the QR code when adding: your customers scan and register their card in 3 seconds.
Transparent prices: no obligation, cancellable at any time
- Standard (€39/month): ideal to get started with Apple & Google Wallet cards and QR codes at checkout.
- Premium (€59/month): to maximize retention with automatic reminders, gift wheel and sponsorship.
- Pro (€99/month): for multi-site restaurants with consolidated reporting.
Key Takeaways
- 80% of paper loyalty cards end up in the trash: the Smartphone Wallet eliminates this waste.
- Your customers add their card to Apple Wallet or Google Wallet in 3 seconds without downloading an app.
- Push notifications are unlimited and free, replacing expensive SMS campaigns.
- Automatic inactivity reminders recover on average 25% to 28% of lost customers.
- Compatible with 100% of current crates, without additional hardware and set up in 10 minutes flat.
Frequently Asked Questions
Do my customers need to download an app?
No, absolutely not. The digital loyalty card is added directly to Apple Wallet or Google Wallet, already present on all smartphones. No additional apps to download.
Can I keep my current fund?
Yes, DimaCard is compatible with all cash registers. No hardware or software changes are necessary. The QR code works independently of your POS system.
How do push notifications work?
When a customer has accumulated points or remained inactive, DimaCard automatically sends a notification to their lock screen. These notifications are free and unlimited, unlike SMS.
What are the hidden costs?
None. The prices are transparent: €39, €59 or €99 per month depending on the plan chosen. No set-up costs, no material costs, no hidden costs.
Can I cancel at any time?
Yes, the subscription is without obligation and can be canceled at any time. You maintain full control over your investment.
Is my customer data GDPR compliant?
Absolutely. DimaCard is GDPR compliant. Your customer data is hosted on secure servers and is never resold to third parties.
What happens in the event of a technical problem?
Our customer support responds in less than 2 business hours. If you have any questions, our human team will support you step by step.
Do my staff need to be trained to use DimaCard?
No, the training takes 5 minutes. The QR code does all the work. Your teams only have to present the QR code to customers during payment.
Can I offer personalized rewards based on the customer profile?
Yes, DimaCard allows you to create personalized rewards based on the behavior and profile of each customer. Offer dessert to your best customers or a special discount to those who return after an absence.
How do you manage anti-fraud security?
DimaCard protects your program with dynamic QR codes and an anti-fraud PIN code. Banking transactions remain managed by your credit union.
Put it in place with DimaCard
Loyalty card in Apple & Google Wallet, included notifications, an independent loyalty prize wheel, and built-in referrals — starting at €39/month. The first paid subscription is covered by the 30-day commercial guarantee under the Terms.
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